From June 8-12, 2009 the MaRS Discovery District here in Toronto, ON ran an event called “Netchange Week” (http://netchangeweek.ca), a week-long event designed to explore how social technology can bolster social change. As part of this week I was invited to come run an afternoon workshop on social media and how to effectively define success in a way that could be measured.
Working with Chris Berry from Critical Mass we collaborated on a two-part session – the first, a talk by Chris on practical social metrics followed by a facilitated session where I broke the attendees into groups and they took what Chris had presented and applied it to some example scenarios.
As a freelance facilitator and information designer, I can help your organization discover, define and develop your story so you can share it more effectively – If your organization could benefit from better explaining what it is you do, then I can be of help. Contact me today.
Overall I think the session went really, really well – we had a perfect mix of attendees (we had three of the four major stakeholders represented) and all had mixed levels of experience with integrated systems. I’m really happy with the final visual as well – I think we captured the important points and I know the attendees themselves gained a much deeper understanding of the process and discovered areas where integrating systems might prove valuable. Be sure to check out the full rundown of the session (including the process we used) and sneak a peak at the full-size graphic while you’re at it.
All of the outputs have been licensed under a Creative Commons, Attribution, Non-commercial, Share-alike license. —
As a freelance facilitator and information designer, I can help your organization discover, define and develop your story so you can share it more effectively – If your organization could benefit from better explaining what it is you do, then I can be of help, contact me today.
In a couple of weeks I’ll be facilitating a session in conjunction with the folks organizing Net Change Week at MaRS – Net Change is a week-long event designed to explore how social technology can bolster social change.I’ll be there on Friday afternoon facilitating a component of “Defining and Measuring Social Success” alongside Chris Berry of Critical Mass.
It should be an interesting session, we’re inviting representatives from non-profit/charitable organizations & grouping them with some leading social media, community, design & marketing experts from the area and doing a session on defining and measuring metrics when it comes to social media tactics and strategies – it should be really interesting to see what comes out of it.
The details are at the bottom of this post – the session is invite only but if you think you’d add value and want to participate drop me an email (Ryan@ this domain) and I’ll see what I can do!
Come on Out For Net Change Week!
Be sure to check out the Net Change site – in addition to my workshop there are a ton of other events, many of them free, happening throughout the week on a variety of topics.
This video sums up the goal of Net Change week quite nicely:
This combination lecture and workshop will focus on social media strategies and effective ways to monitor their success for you non-profit or change-focused organization. Christopher Berry, Group Director of Marketing Science at Critical Mass will speak on practical social analytics. Following Chris’ talk the participants will be split into small workgroups where they will have the opportunity to work through example scenarios where they’ll be able to apply and explore what they’ve just learned. Each of these scenarios will give each group to work through identifying measurements and targets for three types of goals: Fundraising, Awareness and Engagement.
This three hour session will bring together a variety of participants, from key representatives of non-profits and charitable organizations to social media, community, design & marketing experts from the Toronto community. Participants will leave with a new toolset that they can take from this session and apply to their own organizations when measuring the impact of their social media strategies and tactics going forward.
Next week I’ll be running a half-day workshop at Translation World 2009 here in Toronto. It should be an interesting session, we’re going to work with the attendees to start to frame out a common language for specifying and mapping out integrations in the translation industry.
The Integrated Lifecycle: Creating a Foundation for Envisioning and Planning an Integrated Translation Lifecycle
Over the past few years, the translation industry has seen a huge evolution in the tools, technologies and standards available to help streamline the translation process. Clients, technology providers and language service providers alike are dealing with an ever-changing landscape of service and technology offerings claiming to help make the translation process more efficient. While many organizations are beginning to embrace this shift, the industry still lacks a common language to describe and specify how the various components relate to each other to create a seamless process. This workshop aims to begin filling that gap.
During this unique, interactive session, attendees will work together through a facilitated, visual process to define the components, standards and considerations for creating integrated, efficient, translation lifecycles. Further, we’ll look at how the various components and workflows work together. This workshop is ideal for anyone who has involvement in, or direct responsibility for the ongoing improvement of processes within their organization, whether they are on the client or vendor side.
Attendees will play an active role in shaping this common language and will leave the workshop with a new tool set for envisioning and planning integrated lifecycle solutions.
If this is up your alley, and you want to be part of shaping this critical tool set, I hope you can join us next Wednesday! Registration is $235 for the halfday session. All of the registration details and forms can be found here.